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Frequently Asked Questions

Answers about video, content growth, social media, and how we work.

1
Content & Video

How many clips do I get per month?

Depends on the package. Starter Content Pack is a one-time delivery (10 clips). Growth Bundle includes 20 clips per month; Scale Retainer: 40+. Exact volume is fixed in the offer before kickoff.

How do I send raw footage?

Google Drive, Dropbox, or WeTransfer: whatever works for you. On kickoff we agree format (1080p/4K), naming, and folder structure. Phone footage is fine for most short-form formats.

Who owns the materials after editing?

You own final deliverables after payment. Raw footage stays yours. We retain portfolio rights unless agreed otherwise (NDA / white-label).

How many revisions are included?

Starter: 1 revision per clip within the brief. Growth & Scale: revisions within agreed scope (typically 2 per clip). Major concept changes after approved hook are scoped separately.

When does the first video go live?

After kickoff and received footage: first draft within 48h for demo/starter, 3-5 business days for full pack. Monthly retainers start on a calendar: first delivery within the first week after onboarding.

2
General Questions

What services do you offer?

Primary: short-form video, content growth systems, and social media management. Also: web, e-commerce, brand design. FiveM development: existing partners only, on request.

Do you work with clients outside Bulgaria?

Yes: BG and EN, remote-first team, EU/US time zones.

How quickly do you respond to inquiries?

Usually within 24 hours on business days. Urgent demo requests: same-day priority when possible.

3
Pricing & Packages

How much does content production cost?

Starter Content Pack starts from €399 (10 short-form clips, one-time). Growth and Scale retainers are quoted individually. Public pricing → /offers#content-packages. Free consultation before commitment.

How much does a website cost?

Secondary service: Starter Website from €990; larger builds: custom quote. Content packages are our main focus; web is offered when you need a landing or site behind your content strategy.

What payment methods do you accept?

Bank transfer, cards (Visa, Mastercard) via Stripe. Crypto by arrangement.

Is there an upfront payment?

One-time packages: 50% before start, 50% on delivery. Monthly retainers: paid at period start. Details in contract and offer.

4
Process & Support

What does the free demo include?

One short-form clip from your footage (or stock), with hook + subtitles: so you see our style before a package. Delivery within 48h after brief and footage received.

Do you offer support after the project?

Yes: monthly retainer plans for content and social. Website technical support: separate scope or add-on.

Is a contract signed?

Yes. Every engagement starts with offer + contract (scope, timelines, material rights, confidentiality).

5
Web & Technical

How long does it take to build a website?

Landing: 2-4 weeks. Larger site or shop: 4-8 weeks. Can run in parallel with a content retainer when possible.

Do you provide hosting?

We recommend and configure (Vercel, AWS, etc.) or work with your hosting.

Will the site be SEO optimized?

Basic on-page SEO is included. Advanced SEO: separate scope.

Didn't find your answer?

Send a brief and we will answer personally.

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